Problem with HP Deskjet D2560 drivers

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Problem with HP Deskjet D2560 drivers

Postby vix on Thu Apr 30, 2009 6:32 am

I've been using DD for a long time, and I think it's great!
Thank you very much for your job.
In the past days I found a problem with my new HP Deskjet D2560 printer on Win XP SP2.
I downloaded the last drivers from HP site, and installed them.
Then I create a backup using DD (I tried the old 1.0 and the new 2.1 version, but all of them have the same problem).
When I try to restore these drivers on a fresh XP machine for these reasons:
- DD doesn't backup the difxapi.dll file (included in the original CD)
- DD searches hpzius12.sys and oter *.sys files under dot4/win2000 subfolders, but these folders aren't created during backup and these files are in the same position as oemx.inf files.

I could send you the *.vcc files of the original driver and the folder created by DD, if you think they're useful...

Do you think this is something expected, or a bug?

vix
vix
 
Posts: 5
Joined: Thu Apr 30, 2009 6:16 am

Re: Problem with HP Deskjet D2560 drivers

Postby boozet on Sat May 09, 2009 3:28 pm

Thank you for your report.

Yes please send me:
1. *.vcc files of the original driver
2. *.vcc files of folder created by DD
3. *.inf files
4. *.ini files

Compress them with 7-zip (.7z) and send them to boozet_at_gmail_dot_com.

Thank you in advance!
boozet
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Re: Problem with HP Deskjet D2560 drivers

Postby vix on Wed Oct 14, 2009 7:03 am

I tried the new 3.0 version and the missing file problem has been fixed.
But I have another unexpected behaviour if I follow this steps:
- I do a driver backup with DD 3.0
- I do a restore with DD 3.0 on a fresh XP installation
- I restart the PC (as requested by DD)
- I plug my HP D2560 printer USB cable
- the "Found new Harware wizard" pops up
- I select Install software automatically (since I did a driver restore)
- The automatic procedure fails!!!! I have to Install from a specific location and browse to the folders created with the DD backup function.
Is this an expected behaviour?
How should the "Restore" function be used?

Tks in advance
vix
 
Posts: 5
Joined: Thu Apr 30, 2009 6:16 am

Re: Problem with HP Deskjet D2560 drivers

Postby boozet on Tue Dec 15, 2009 1:07 am

Try to restore everything related to the printer like “HP Deskjet D2560 series (DOT4USB)”, “HP Deskjet D2560 series (DOT4PRT)”, “HP Deskjet D2560 PCL 5”, “HP Deskjet D2560 PCL 6”, etc.

Hope it helps.
boozet
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Posts: 259
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Re: Problem with HP Deskjet D2560 drivers

Postby vix on Mon Dec 21, 2009 12:10 pm

Try to restore everything related to the printer

I did exactly this, but as I wrote in my previous post this didn't work.
I had to reinstall the driver manually
vix
 
Posts: 5
Joined: Thu Apr 30, 2009 6:16 am

Re: Problem with HP Deskjet D2560 drivers

Postby boozet on Fri Feb 05, 2010 2:42 am

Thank you for your feedback. Double Driver 4 is ready for testing purpose only.
Check it out at http://forums.boozet.org/viewtopic.php?f=41&t=297
boozet
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Re: Problem with HP Deskjet D2560 drivers

Postby vix on Mon Feb 08, 2010 12:23 pm

I tried the new DD 4.0 and I noticed a lot of improvements.
Unfortunately the restore doesn't work for HP Deskjet D2560 printer.
vix
 
Posts: 5
Joined: Thu Apr 30, 2009 6:16 am

Re: Problem with HP Deskjet D2560 drivers

Postby boozet on Mon Feb 08, 2010 1:29 pm

Please connect any device that you want to restore the device driver and make sure your device is discoverable.

Was the printer connected BEFORE you did the restore using DD?

Have you try this (using DD 4 Alpha):
- Connect the printer (turned on)
- If a message is displayed saying that Windows has found new hardware and asking you to install the driver, click Cancel
- Open DD and do the restore of the printer driver

By the way, you did the backup using DD 4 Alpha, didn't you? (sorry to have to ask, just to make sure ;) )

Thank you.
boozet
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Posts: 259
Joined: Mon Mar 24, 2008 8:19 am


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